Privacy Policy

Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how Fabric Works NY (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fabricworksny.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information
We collect personal information from a variety of sources to provide the Services, communicate with you, comply with legal obligations, and protect our rights and those of our users.

What Personal Information We Collect

Information We Collect Directly from You:

  • Contact details including name, address, phone number, and email
  • Order information including billing/shipping address, payment confirmation, email, phone
  • Account information including username, password, security questions
  • Customer support information you share when messaging us

Information We Collect about Your Usage:
We automatically collect Usage Data via cookies, pixels, and similar technologies — device info, browser info, network connection info, IP address, and interaction data.

Information We Obtain from Third Parties:
We may obtain information from vendors and service providers, such as Shopify and our payment processors.

How We Use Your Personal Information

  • Providing Products and Services — processing payments, fulfilling orders, managing accounts, arranging shipping, handling returns/exchanges
  • Marketing and Advertising — sending promotional communications and tailoring ads
  • Security and Fraud Prevention — detecting and preventing fraudulent or illegal activity
  • Communicating with You and Service Improvement

Cookies
We use cookies to power and improve our Site. For details on cookies related to Shopify, see https://www.shopify.com/legal/cookies. You can adjust your browser settings to manage or reject cookies.

How We Disclose Personal Information
We may share information with vendors/service providers, business and marketing partners, affiliates, or in connection with a business transaction, legal obligation, or to enforce our terms.

Third Party Websites and Links
We are not responsible for the privacy practices of third-party sites linked from our Site.

Children's Data
Our Services are not intended for children, and we do not knowingly collect their personal information.

Security and Retention of Your Information
We use reasonable safeguards but cannot guarantee "perfect security." Retention depends on legal and operational needs.

Your Rights
Depending on where you live, you may have rights to access, delete, correct, or port your personal information, restrict processing, withdraw consent, or appeal a decision. You may exercise these rights by contacting us.

Complaints
If you have complaints about how we process your personal information, please contact us using the details below. You may also lodge a complaint with your local data protection authority.

International Users
Your personal information may be transferred, stored, and processed outside the country you live in, including the United States.

Contact
Should you have any questions about our privacy practices, or if you would like to exercise any of the rights available to you, please email us at info@fabricworksny.com or contact us at 248-04 Northern Boulevard, Little Neck, NY, 11362, US.

For the purpose of applicable data protection laws, we are the data controller of your personal information.