Dorado Velvet Roman Shade

Every product page includes a measuring guide for that specific style. For Roman shades, check out our full Roman Shade Measuring Guide for step-by-step help with inside mount, outside mount, and style-specific measurements. If you're unsure, our team is happy to walk you through it — just email us before you order.

Yes, within 24 hours of placing your order. After that window, your order moves into production and can no longer be modified or canceled, since it's being custom-made to your specifications. Swatch orders aren't eligible for cancellation under this 24-hour window.

Since every piece is made to order, please allow for production time before shipping begins. Once your order ships, delivery typically takes 10–14 business days within the United States and 14–20 business days internationally.

Yes — once your order ships, you'll receive a tracking link by email. You can also check your order status anytime on our Track Order page.

Fabric shades are easy to live with — a periodic vacuum with a soft brush attachment and letting the pleats settle in over the first few uses is really all it takes. For the full breakdown, including steaming tips and what to avoid, check out our Fabric Care Guide.

Shipping Policy

Order Processing:
Since every item is custom-made to order, we aim to process and produce all orders within 2–3 weeks before they ship.

Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.

Shipping Time:
Once your order ships, delivery generally takes 10-14 business days for the United States and 14-20 business days for International Countries.

There are some factors affecting shipping that are beyond our control, including:

• Weather conditions
• Holiday seasons
• Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Taxes and Duties:
Please note that placing an order with us does not cover any potential customs taxes or duties that your country may impose on incoming packages. It is your responsibility to handle these charges. If you need clarification on the rates, kindly get in touch with your country's customs office.

Important: Fabric Works cannot be held accountable for any delays caused by the customs clearance process in the destination country. The timing of releasing your package rests solely with the customs authorities, and we lack control in this matter.

Order Cancellation:
Because every item is made to order, you have 24 hours after placing your order to request a change or cancellation. Once that window closes, your order moves into production and can no longer be modified or canceled. Fabric swatch orders are not eligible for cancellation under this 24-hour window.

Once an order is in production, it can't be canceled or refunded — see our Return Policy for details on warranty coverage and exchanges after delivery.

Because every item is custom-made to your measurements and fabric choice, all sales are FINAL. We know that's a big commitment, which is why we recommend ordering swatches first.

Return Policy

Returns & Exchanges
Every shade, curtain, and hardware piece we sell is custom-made to your exact measurements and fabric selection, so all orders are FINAL SALE. You have 24 hours after placing your order to request a change or cancellation.

Swatch orders are not eligible for cancellation under this 24-hour window.

We strongly recommend ordering fabric swatches before placing a full order, so you can see the true color, texture, and light-filtering in your own space before committing.

One-Year Warranty
Every order is covered by a one-year warranty against manufacturing defects and workroom errors, starting on your delivery date.

If you believe your shade, curtain, or hardware has a defect, contact us with clear photos of the issue. Once we've reviewed it, we'll determine the right resolution, which may include a repair or a full replacement.

This warranty doesn't cover normal wear and tear, accidental damage, improper care or installation, misuse, fading or discoloration from sunlight or environmental exposure, or any changes made to the product after it's delivered.

Exchanges
If you're unhappy with your fabric or color choice, you can exchange the unused item for store credit equal to 50% of your original order value. Exchange requests must be submitted within 30 days of delivery.

You're responsible for shipping the unused item back to us, along with any associated return shipping costs.

This exchange offer doesn't apply to hardware or made-to-order trim add-ons.

Altered Products
We're not responsible for any shade, curtain, or hardware piece that's been cut, sewn, trimmed, resized, installed incorrectly, or otherwise modified after delivery.

Altered products aren't eligible for repair, replacement, exchange, or warranty coverage.

Gift Cards
Gift cards are final sale and cannot be returned or exchanged.

Questions about an order? Reach out any time at info@fabricworksny.com.